The delivery of my order is delayed. What should I do
If your order delivery is delayed, we request you to please check your email and SMS for the latest updates.
The courier partner will share a revised delivery timeline, and you can also track your order status by visiting your Order History or using the link below:
If you still need assistance, feel free to contact us with your order ID, and weโll be happy to help ๐
Related Articles
I missed the delivery of my order today. What should I do?
If you missed the delivery of your order, donโt worry ? The courier service will usually attempt re-delivery on the next working day. ? Please check the SMS or tracking link shared by the courier for updated delivery details or the next delivery ...
How to order OLENS?
Ordering from OLENS is super easy! Just follow these steps: 1. Visit our website: www.o-lens.co.in 2. Choose your favourite lens shade and select your power (if needed) and add quantity 3. Add it to your cart 4. Proceed to checkout and complete the ...
What are the estimated delivery days ?
? Expected Delivery Time After Dispatch ? Delhi-NCR: 2โ3 working days ? Mumbai, Bangalore & Chennai: 3โ5 working days ? Other Cities: 5โ7 working days Delivery timelines may vary slightly depending on courier service and location.
COD (cash on delivery) is available?
Yes, COD is available all over India. Please note that an additional shipping fee of โน80 is applicable for Cash on Delivery orders. To avoid the extra shipping charges, we recommend choosing the prepaid payment option.
Is it possible to cancel the order after dispatch ?
No, after order dispatch cancellation is not possible from our end. Futher you can to cancel your order at the time of delivery as you can denied your delivery and tell delivery agent to mark as cancelled.