My payment has been debited from my account and still the payment failed option is showing.
If your payment amount has been debited but the order is showing as “Payment Failed,” don’t worry.
👉 Please email us at sales@o-lens.co.in with the following details:
1. Screenshot of the payment confirmation
2. Registered email ID
3. Contact number
Our concerned team will verify the details and get back to you at the earliest to resolve the issue 😊
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