I have ordered the wrong power by mistake, Is exchange possible ?
Kindly write us an email on sales@o-lens.co. with complete detail including Order Id. Concern team will check and revert you back.
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I don’t like this shade, Is exchange possible ?
We are sorry . "Color dislike / Product damaged due to mishandling /Power is not suitable" can't be the subject of exchange. For more detail , you can visit our return policy ? https://rb.gy/pforf
Do you support cylindrical power?
Hi ! Dear Customer, Greeting from O-LENS! No dear, we support spherical (sph) power only. you can talk to your eye doctor whether you can wear spherical only without cylindrical power. if possible, please ask what spherical power you should wear. If ...
What should I do if I receive a wrong or damaged item?
We’re so sorry if that happened! Please contact our customer support team within 7 days of delivery with your order details and product photos. Our team will assist you with an exchange or replacement as quickly as possible.
Can i know supported power range ?
Hi ! Dear Customer, Greeting from O-LENS! We support Spherical Power Available. ( Not Cyn power & Toric ) Please go to https://www.o-lens.co.in/ and select which you want to buy color You can check power section available power. This product is ...
Can I order power contact lens?
Hi ! Dear Customer, Greeting from O-LENS! Yes! It is available. ! We support Spherical Power Available. ( Not Cyn power & Toric ) Please go to https://www.o-lens.co.in/ and select which you want to buy color You can check power section available ...