I have received the defective lens. Kindly let me know the return process.

I have received the defective lens. Kindly let me know the return process.

If you have received the defective lens, kindly send us an email on  sales@o-lens.co.in by including the detail of the below questions.                                                                                                                                     
👉 What is your order number ( For example :- OL123456789)                                                         
👉 Picture & video of the damaged lens                                                                                                                              
👉 Kindly share the unboxing video, if you have.                                                                              
👉 What kind of defect it is?                                                                                                                                                    
👉 Is the defect in half pair( single piece) or full pair ( two piece ) ?           
                                                                                                             
Also please note that according to our policy (https://bitly.ws/XLFg) we can only accept factory manufacturing issue. Customer mishandling issue is not accepted.

Thank you for understanding our policy.

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