How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can also check status via the “TRACKING OLENS” tab on our website using your Order ID or click on this link
https://olens.shipway.com/track and feed in your
Order ID.
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I haven't received my order. What should I do?
Please share your Order ID. We’ll immediately check the status with our logistics partner and update you with the latest tracking details, or you can track your order with this link https://olens.shipway.com/track using your Order ID and email.
The delivery of my order is delayed. What should I do
If your order delivery is delayed, we request you to please check your email and SMS for the latest updates. The courier partner will share a revised delivery timeline, and you can also track your order status by visiting your Order History or using ...
I missed the delivery of my order today. What should I do?
If you missed the delivery of your order, don’t worry ? The courier service will usually attempt re-delivery on the next working day. ? Please check the SMS or tracking link shared by the courier for updated delivery details or the next delivery ...
How to order OLENS?
Ordering from OLENS is super easy! Just follow these steps: 1. Visit our website: www.o-lens.co.in 2. Choose your favourite lens shade and select your power (if needed) and add quantity 3. Add it to your cart 4. Proceed to checkout and complete the ...
How much time it takes to deliver my product?
Once your order is confirmed, delivery usually takes 2–7 working days, depending on your location and courier service. You can track your order from below link ? https://olens.shipway.com/track