I don’t like this shade, Is exchange possible ?
We’re sorry to hear that 😔
Please note that exchanges are not possible for colour dislike, damage due to mishandling, or if the power is not suitable.
👉 For detailed information, we request you to please refer to our Return & Exchange Policy here:
If you need help choosing the right shade or power before placing an order, feel free to reach out—we’re happy to help 😊
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Can I change my lens shade after placing the order?
Once the order is placed, shade changes are not possible after dispatch.
I have ordered the wrong power by mistake, Is exchange possible ?
If you’ve accidentally ordered the wrong power, please contact us as soon as possible. ? Kindly email us at sales@o-lens.co.in with your Order ID and complete details. Our concerned team will review the request and get back to you at the earliest.
How do I know which shade will suit me?
You can share: -Your skin tone -Desired look (natural or bold) -Occasion (daily / party / wedding) We’ll help you choose the perfect shade ?
Is it possible to cancel the order after dispatch ?
No, after order dispatch cancellation is not possible from our end. Futher you can to cancel your order at the time of delivery as you can denied your delivery and tell delivery agent to mark as cancelled.
What shade and duration do you have ?
We offer a wide range of shades including Brown, Grey, Hazel, Green, Olive, and Blue, designed to suit Indian skin tones—from natural to bold looks. ? Available durations: 1. Daily lenses: Single-use, wear once and discard 2. Monthly lenses: ...