I don’t like this shade, Is exchange possible ?
We’re sorry to hear that 😔
Please note that exchanges are not possible for colour dislike, damage due to mishandling, or if the power is not suitable.
👉 For detailed information, we request you to please refer to our Return & Exchange Policy here:
If you need help choosing the right shade or power before placing an order, feel free to reach out—we’re happy to help 😊
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I accidentally ordered the wrong power. Is an exchange possible?
Don't worry, we're here to help! 😊 If the box is unopened and the seal is completely intact, we can assist you with an exchange. ✨ 👉 Kindly email us at sales@o-lens.co.in with your Order ID and complete details. Our concerned team will review your ...
Can I change my lens shade after placing the order?
Once the order is placed, shade changes are not possible after dispatch.
How do I know which shade will suit me?
You can share: -Your skin tone -Desired look (natural or bold) -Occasion (daily / party / wedding) We’ll help you choose the perfect shade ?
Is it possible to cancel the order after dispatch ?
Once your order has been dispatched, cancellation is unfortunately not possible from our end. If you still wish to cancel your order, you may refuse the delivery upon arrival and inform the delivery partner to mark it as Cancelled. We're always here ...
What shade and duration do you have ?
We offer a wide range of shades including Brown, Grey, Hazel, Green, Olive, and Blue, designed to suit Indian skin tones—from natural to bold looks. ? Available durations: 1. Daily lenses: Single-use, wear once and discard 2. Monthly lenses: ...