I don’t like this shade, Is exchange possible ?

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• I have ordered the wrong power by mistake, Is exchange possible ?

  Kindly write us an email on sales@o-lens.co. with complete detail including Order Id. Concern team will check and revert you back.

• Is it possible to cancel the order after dispatch ?

  No, after order dispatch cancellation is not possible from our end. Futher you can to cancel your order at the time of delivery as you can denied your delivery and tell delivery agent to mark as cancelled.

• What shade and duration do you have ?

  Lens Duration - 1 Day and 1 Month lenses. Shades - Grey, Hazel, Olive & Blue Color.

• What should I do if I receive a wrong or damaged item?

  We’re so sorry if that happened! Please contact our customer support team within 7 days of delivery with your order details and product photos. Our team will assist you with an exchange or replacement as quickly as possible.

• Can I change my shipping address after placing an order?

  - Yes only if its in same city for different city it not possible to change the address after the order dispatch.