Can I cancel my COD order?

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• Is it possible to cancel the order after dispatch ?

  Once your order has been dispatched, cancellation is unfortunately not possible from our end. If you still wish to cancel your order, you may refuse the delivery upon arrival and inform the delivery partner to mark it as Cancelled. We're always here ...

• How can i cancel my order ?

  👉 Please note: -Orders can be cancelled only before dispatch For order cancellation, please contact our customer support team as soon as possible -Once the order is shipped/dispatched, cancellation is not possible.

• COD (cash on delivery) is available?

  Yes, COD is available all over India. Please note that an additional shipping fee of ₹80 is applicable for Cash on Delivery orders. To avoid the extra shipping charges, we recommend choosing the prepaid payment option.

• How do I place an order for OLENS?

  Ordering from OLENS is super easy! Getting your new premium look is super easy! 🛍️✨ Simply visit our official flagship website https://www.o-lens.co.in/ , browse our stunning collections, select your shade (and prescription power if needed), and add ...

• How can I track my order?

  Once your order ships, you’ll receive an email with a tracking link. You can also check status via the “TRACKING OLENS” tab on our website using your Order ID or click on this link https://olens.shipway.com/track and feed in your Order ID.