Can I cancel my COD order?

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• Is it possible to cancel the order after dispatch ?

  No, after order dispatch cancellation is not possible from our end. Futher you can to cancel your order at the time of delivery as you can denied your delivery and tell delivery agent to mark as cancelled.

• How can i cancel my order ?

  ? Please note: -Orders can be cancelled only before dispatch For order cancellation, please contact our customer support team as soon as possible -Once the order is shipped/dispatched, cancellation is not possible

• How to order OLENS?

  Ordering from OLENS is super easy! Just follow these steps: 1. Visit our website: www.o-lens.co.in 2. Choose your favourite lens shade and select your power (if needed) and add quantity 3. Add it to your cart 4. Proceed to checkout and complete the ...

• COD (cash on delivery) is available?

  Yes, COD is available all over India. Please note that an additional shipping fee of ₹80 is applicable for Cash on Delivery orders. To avoid the extra shipping charges, we recommend choosing the prepaid payment option.

• How can I track my order?

  Once your order ships, you’ll receive an email with a tracking link. You can also check status via the “TRACKING OLENS” tab on our website using your Order ID or click on this link https://olens.shipway.com/track and feed in your Order ID.